Help
Quick answers about using Crew Ceylon — and how to reach a person if they don't cover it.
No. Browse, read reviews and contact vendors without signing up. You only need a Google account if you want to leave a review.
Open their profile and use the contact options in the card on the page — phone, email, WhatsApp, website or social links, depending on what they've added.
No. Browsing and contacting vendors is free, and we don't take a commission on bookings.
Directly, to the vendor — we aren’t involved in that payment and don’t protect it. Read Booking and paying safely first.
On the vendor's profile, choose Write a review and verify with Google. You can post one review per vendor; to change it, delete it from the same place and post a new one.
Create a free account, then work through the short setup. Your listing goes live when you publish it from your dashboard.
On the sign-in page, choose “Forgot password?” and we’ll email you a code. If you signed up with Google, use Continue with Google instead — or add a password under Dashboard → Settings.
An optional paid feature that lifts your listing above others in your category and district for 48 hours. It increases how many people see you; it doesn’t guarantee contacts, and it can’t be refunded. Full details are in section 5 of the Terms.
Email hello@crewceylon.lk with your transaction ID (on your payment confirmation and in Dashboard → Payments) and we’ll sort it out. Credits normally appear within a minute of PayHere confirming payment.
No — vendors can't edit, reply to or remove reviews about them, which is what keeps them credible. If one is abusive, fake or unlawful, report it and we'll review it.
Dashboard → Settings → Delete profile. It removes your listing, media and data and can't be undone, and any unused boost credits are lost.
Email hello@crewceylon.lk. It helps if you include the link to the profile or the transaction ID you’re asking about. For fraud or safety concerns, see Trust & safety.
The small print: Terms of Service · Privacy Policy